Refund and Cancellation Policy

How failed sessions are handled

Since this is an instant-use service, cancellations are generally not applicable once a payment is successful and the session has been activated.

If a payment succeeds but the booth does not unlock, does not complete the session, or fails because of a verified technical issue, AMG's Studio may offer a replacement session or process a refund after checking the transaction details.

Refund requests should include the payment amount, approximate payment time, and any transaction reference available from the payment provider.

For help with refunds or cancellations, reach out via our booking page.